DIRECT

    Our Services

    Reliable refining partner for scrap precious metals

    SECURE LOCK-INS

    Call up to five days in advance to secure your lock-in price.

    Elemetal Direct commercial customers have the option to call our hedging desk during trading hours to lock in then-current precious metal spot pricing before shipping or bringing metal to one of our processing locations. This service gives our customers the opportunity to hedge against sudden market fluctuations.

    NO HIDDEN FEES

    Elemetal Direct’s services are straightforward and transparent.

    There are no hidden fees.

    DIVERSE SETTLEMENT OPTIONS

    We help our clients efficiently transfer bullion into currency or currency into bullion. Elemetal Direct provides flexible payment methods:

    • Cash: Bank of America check or wire transfer directly into your account or ACH
    • Pool: Credit metal to consignment (pool account), which allows you to price it at a future spot price
    • Bullion Trade: Trade for a selection of bullion products from Elemetal Capital
    • Metal Exchange: Fine gold grain

    CONVENIENT ACCESS

    Working locally and available nationwide, it is easy to access our locations or ship to us.

    LOCATIONS NEAR YOU

    Our 45 locations provide convenient drop-off access and typical turnaround times of one hour. Find locations near you.

    With walk-in service, you can drop your refining lot and have payment for karat scrap and filings in one hour or less. Find a location near you

    Optional:

    • To lock in a specific spot price prior to drop-off, call our pricing desk at 1-800-889-0396
    • Bring your refining lot to our nearest location
    • Locations are open 9:00-5:00 (Monday-Friday)

    SHIP TO US

    For customers who are not close to one of our branch locations or simply prefer the ease of shipping, we offer the ability to lock in a spot price prior to shipment, with same-day settlement upon receipt.

    We provide insured shipping at a discounted rate.

    TYPICAL TURNAROUND

    Product/Metal Walk-In Option Mail-In
    Gold <1 Hour 1-2 Days
    Silver <1 Week <1 Week
    Platinum 1-2 Days 1-2 Days
    Palladium 1-2 Days 1-2 Days
    Stone Removal 2-4 Days 2-4 Days
    Gold Filled 2-3 Weeks 2-3 Weeks
    Sweeps 7-10 Days 7-10 Days

    OTHER SERVICES

    Sweeps

    Refining of floor sweeps, bench sweeps, polishings, filters, and sink collections. View the full list of what we refine.

    Stone Removal

    Stone-removal services for diamonds and other gemstones from all jewelry.