Privacy Policy

    Collection and use of information

    Elemetal collects identification and business information from current and prospective customers as necessary to perform is refining-business purpose and comply with applicable federal anti-money laundering statutes, as discussed in further detail below. Elemetal collects such information directly from customers (e.g., via its Business Account Application) or from public records.
    Elemetal may also use information collected via opt-in email correspondence or this site to improve the content of the site, customize the site to your preferences, communicate information to you (if you have requested it), or for marketing and research purposes.
    Elemetal may disclose such information to its parent or subsidiaries, who will treat it in accordance with this Privacy Policy and use it for the same business purposes.

    Anti-Money Laundering Program

    As a Precious Metals Dealer, Elemetal operates an Anti-Money Laundering Program in accordance with the USA PATRIOT Act, the Bank Secrecy Act of 1970 and related regulations (collectively, “AML Laws”). These AML Laws are intended to promote the prevention, detection and prosecution of money laundering, terrorist financing and criminal activity. Dealers in precious metals, stones and jewels are considered Financial Institutions under these AML Laws and are required to verify their customers’ identity and business purpose. Accordingly, Elemetal collects identification and business information from current and prospective customers as necessary to perform its refining-business purpose and comply with applicable AML Laws, including the following:
    • Protecting against fraudulent or illegal activity. Elemetal uses information as part of its anti-money laundering program to prevent money laundering, terrorist financing and criminal activity associated with precious metals.
    • Auditing. Elemetal retains certain information relating to its customers as required for anti-money laundering audits required by federal law.
    • Government requests. Elemetal provides information as required to respond to legal processes or lawful government requests, including to law enforcement.

    Protection of information

    Elemetal utilizes physical, electronic and managerial procedures to protect any information collected online.

    Sale of Information

    Elemetal does not sell your personal information.

    Links to other websites

    Elemetal may provide links to third-party websites. This is done solely for the convenience and information of users, and Elemetal makes no representations or warranties about the security, privacy, or content of such third-party websites.

    Cookies

    Cookies are small files placed on your computer that contain only a unique number. Elemetal may use cookies on some of its website’s pages for the sole purpose of recognizing your computer when a user of your computer returns to our website.

    Privacy Policy Changes

    Elemetal reserves the right to update its privacy policy from time to time.

    California Residents

    If you are a California resident, the California Consumer Privacy Act (“CCPA”) requires us to disclose the following information with respect to our collection, use and disclosure of personal information.
    Elemetal does not sell your personal information.
    We may share your information with our parent or subsidiaries as described in this policy.
    Elemetal collects and utilizes your information for the business purposes described in this policy.

    Questions or concerns

    If you have a question or concern about Elemetal’s privacy policy, please contact us via email at [email protected] or regular mail at Compliance Officer, Elemetal LLC, 15850 Dallas Pkwy., Dallas, Texas 75248.